Fold3 in Lehi, Utah - Terrible service

Not resolved

I have been a member of Fold 3 for years and pay by annual subscription. The detail is fantastic and is very valuable.

I found my family members who emigrated to New York which is brilliant A red bar came up on the web page saying my browser was too old. They also say I have to upgrade my browser. I am on Windows 7 with the latest Internet Explorer which is version 11 with the latest patches. It blacked the icons behind it for download and print.

They told me to click the X on right corner of bar. Did not work. They are pushing Chrome Edge Firefox.

No replies to my emails. I have been on hundreds of sites and none do this

Product or Service Mentioned: Fold3 Website.

Reason of review: Poor customer service.

Monetary Loss: $77.

Preferred solution: Let the company propose a solution.

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